Damages and Lost Packages Policy
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
Terms & Conditions
This website is owned and operated by Vina Brown, Copper Canoe Woman. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors yoga/wellness sessions and jewelry. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
To the maximum extent permitted by applicable law, in no event shall Vina Brown be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, Vina Brown assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don’t want to receive such promotional materials or notices – please just notify us at any time.
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Washington, USA, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Bellingham, Washington. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.
All sales are final, no returns or refunds. Of course, please contact us if there is a quality issue and we can work something out.
Damages and Lost Package Policy
Copper Canoe Woman is not liable for any products damaged or lost during shipping. To file a claim, you need to purchase shipping insurance, which is a separate item listed in the shopping section of our site. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim
We, Copper Canoe Woman, are not responsible for any duty/import/taxes/customs/etc. charges that you may incur.
Shipment Processing Time
All orders are processed within 7 to 10 business days (excluding weekends).
Shipments are sent out once weekly, and sometimes twice a week depending on time.
*When/If processing times increase, we will announce this on the website and on social media.
Shipping Rates + Delivery Estimates Canada
Canada Post flat rate shipping within Canada is $15*
Canada Post states:
”The delivery standard for regular mail sent inside Canada is:
- Two business days for local mail
- Three business days within the province
- Four days for national mail
These time frames are not guaranteed, as weather and mail volume can affect delivery.”
Please click here to see if there are any service disruptions with Canada Post.
*Please note that due to COVID-19, Canada Post has been experiencing some disruptions.
Shipping Rates + Delivery Estimates USA
Flat rate shipping with USPS is $10*
“Delivery time for Package Services is typically 6-10 days except to destinations in Hawaii, Alaska, Puerto Rico and, APO-FPO’s due to limited availability of transportation.”
Please click here to see if there are any current service disruptions with USPS.
*Please note that due to COVID-19, shipping providers have been experiencing some disruptions.
Shipping to PO Boxes
Copper Canoe Woman ships to addresses within all the provinces and territories of Canada.
Shipping to PO Boxes + APO/FPO Boxes
Copper Canoe Woman ships to addresses within the USA.
Shipment Confirmation + Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. If you have not received a shipping confirmation please contact us.
Customs & Import Taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays because of customs.
Copper Canoe Woman is not liable for any products damaged or lost during shipping. To file a claim you need to purchase shipping insurance. If you received your order damaged please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
- Facebook Pixel
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.
After purchase your email address will be stored in our contact book for future promotions and updates.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Your email will also be used to create marketing campaigns using Facebook ad campaigns.
Sharing your personal Information
We do not share your Personal Information with third parties. We use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at firstname.lastname@example.org